Hanoi Rendezvous Hotel Review
31 Hang Dieu Street, Hoan Kiem, Hanoi
I booked on Hotels Combined and we paid £121 for two rooms for three nights. Here is the link for finding the best price for this hotel. On some sites it is called a hotel on others it is a hostel. I had my own room but around the corner is another entrance and this is called a hostel I am not sure if they are connected it was a little confusing.
We pulled up on the opposite side of road in a taxi and they came out to greet us and help with our cases. They greeted me by my name which was a nice touch. We might have been the only ones checking in on this day but I was like “how do you know who we are”.
We had booked two single rooms, it was just a place to sleep and we booked it as it was very cheap. I was told that my room had been upgraded to a balcony room as they wanted to keep our rooms on the same floor close to each other. We were at the front of the hotel as I later discovered there were more rooms to the back and these had access to a lift. We were on the first floor however my travel companions room was unavailable as the people had not yet checked out they let us go to my room which was good as it was only 12pm and check in wasn’t until 2pm.
Each floor had two rooms and the balcony rooms are on the main road. I had already made them aware I couldn’t manage stairs but one floor was ok with me. They assisted with carrying the cases up the stairs.
We went out for lunch and when we came back they informed us that the people staying in room 202 which was going to be my friends room were staying an extra night so they also upgraded her to a balcony front room one floor above me.
However, I feel that even though these rooms have a balcony I don’t think they are an upgrade as they are on a very busy noisy road and would advise asking for a back room. I had double glazing but it still woke me at 5.30 am when the bikes started beeping and one morning there was a tannoy system announcement in the road at 7am which lasted 30 minutes and was so loud.
My friend spent the first night in 301 and the double glazing wasn’t finished which left a large gap in the balcony door frame which she said was like sleeping out on the balcony as it was so noisy and she didn’t sleep well. She slept slightly better the next night when moved to room 202 which was a back room because it was quieter. In this room the TV wasn’t working however when mentioned the next morning they fixed it. Like me my friend put the TV on for background noise.
The rooms are basic for the price that we paid they were clean and spacious so was ok for a few nights and as we were not on a relaxing holiday but more of a sightseeing I was happy to not have lie in which would have been impossible because of the noise so do not book here if you are a light sleeper.
I had large double bed that was comfortable, air conditioning, a fridge, wardrobe, TV, kettle and complimentary tea and coffee.
The staff here are really friendly and gave us directions and helped with any queries. I asked about accessible rooms and they said even though they have a lift they do not have any adapted bathrooms.
Breakfast was included in my rate or you can purchase seperatly the price list is on the tables. You order what you want so its freshly made mainly English style options and one pho ba/ga.
I had scrambled egg and bacon on toast it was really nice the bacon although the streaky style you get abroad was the best I have had in Vietnam and the eggs were cooked to perfection. They had English breakfast tea on the menu but they didn’t have any so I had Lipton’s
The breakfast is delicious but it a small portion so if you are used to a hearty breakfast you may be disappointed.
I had a problem with sewage smell in my bathroom but as soon as I mentioned it they sent a cleaner and the problem was sorted.
Wi-Fi was good in my room it was on and off in the dining area but was fast and reliable in the room which is where I used it most. There were also 3 computers to use in the reception.
In reception, there was a fridge with drinks to purchase but it is so close to many other shops. It is about 100 metres away from a mini mart which is where I purchased my water and snacks.
I read that some hotels can ask you to leave if you do not book tours via them. I did not have this problem here even though they have a tour company around the corner nothing was said when a different tour company picked us up in the morning. In fact, our tour was running late and they offered to ring them for us.
I felt safe staying at this hotel although there was no safe and a sign stating to leave valuables at own risk or hand to reception who has a secure place to store them. However, I asked them to keep hold of my passport and they just put it in a drawer in reception when I asked if they could put it in the safe they said the drawer was secure as they had a camera pointing at it and it wasn’t left unattended. When we returned later in the day my friend asked for the passports and they couldn’t find them which did cause us to panic however they did find them a few minutes later in the drawer where they were originally looking after this I took my passport and carried it with me.
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